Disable Help

Your Bridge Between NDIS Participants, Support Workers & Providers

Based in Perth and supporting those living with disability all around Australia, Disable Help connects people with disability to trusted support workers, both independent and NDIS providers. Our service is completely free for clients, helping you find the right support without any cost.

About Disable Help

Connecting NDIS Participants with the Right Support – Fast

Disable Help is an independent service connecting people with disability to trusted support workers across Australia. From our base in Perth, we help participants find support workers who truly understand their needs. Whether you’re searching for the right support worker, want to change providers, or need guidance navigating support options, we’re here to make the process simpler, clearer, and more human.

  • Support that actually fits your life
  • Supportive Environment

Who We Help

Support tailored to NDIS participants, families & providers

Support Worker Matching

We match you with NDIS support workers who fit your goals, routines, personality and communication style – so support feels natural, not forced.

Change My Support Worker

Not happy with your current support? We help you explore your options and connect with other NDIS providers or workers that better suit your needs.

Connect with NDIS Providers

We consider your culture, language and background, and help you find support workers and services who respect and understand your way of life.

Multilingual & Cultural Support

From appointments and rostering to client reminders and basic admin, we help your team stay organised so you can focus more on client care.

Find the right support, your way

We help people with disability connect to trusted support workers across Australia, making it easier to get the care and assistance you need.

Ready to talk about your NDIS support?

Book a Free Chat

Why Choose Disable Help

Support that connects people, not just services

Person-centred matching, not one-size-fits-all

We listen to your goals, culture, routine and communication style first, then help connect you with support workers and providers who genuinely fit your life.

Real support for people with disability

We help you find trusted support workers quickly and easily, so you can get the care and assistance you need without any stress.

Multilingual, culturally aware & locally based

Based in Perth and supporting participants in Melbourne and beyond, we offer support that respects your language, culture and community – so everyone feels understood.

Your trusted bridge to the right NDIS support

A simple process for participants, families and providers.

01

Free Consultation & Needs Review

Share your goals, routines, culture and language needs – or the admin/NDIS challenges your organisation is facing.

02

Personalised Support Plan

We recommend trusted support workers who fit your unique needs, helping you get the care and assistance that works best for you.

03

Connection, Setup & Onboarding

We help you get started with your chosen support worker, making communication, scheduling, and coordination simple and stress-free.

04

Ongoing Support & Adjustments

As your needs evolve, we help you update and manage your support, ensuring your care stays personalised, reliable, and hassle-free.

Our facts

Your needs, your voice, your support finally aligned.

Frequently asked questions

Get the answers you need about our support

Reach out today to learn more about our personalized services, schedule a free visit, or speak with a care specialist.

Disable Help is a platform provider that assists with connecting people with a disability to independent support workers and NDIS Providers on our website. We offer many systems to clients such as location-based matching, job-listing services and so much more. We are not an NDIS provider, however, by July 1 2026, we must comply with the NDIS rules and regulations as all platform providers and NDIS Providers that offer Supported Independent Living (SIL) must become a registered provider.

People with a disability and people who have made an account on their behalf, NDIS Providers and independent support workers can all use this platform to match with each other.

Only clients can see the worker or provider's profile, however they can only see the suburb and city of the worker or provider, not the exact location. They can see the qualifications but not directly access them, along with work history, languages, services they provide and more. Independent workers and providers cannot see the client's profile at all.

For all clients, our services are completely free and you do not have to pay anything to use Disable Help. However, once a client accepts a Provider or independent support worker from a job they have posted and a service agreement is made between them, the Provider or independent support worker must pay a $100 monthly fee before accepting the agreement. If they are late paying the fee, they have up to 7 days to pay. After this, a $15 late fee will apply and must be paid immediately, or actions will be taken according to the terms and conditions.

Yes. We have a page called CALD Support for clients which displays the languages spoken by every independent worker and provider. Clients can filter by their preferred language and only the workers or providers who speak that language will appear. We know that feeling seen and respected makes a big difference to how safe and supported people feel.

We follow a streamlined process to deliver the best solutions.

Our Testimonials

Real stories. Real support. Real peace of mind

From families feeling overwhelmed navigating support to clients looking for the right care, Disable Help steps in as a calm, steady bridge. These stories come from people whose lives feel lighter because they finally found the support that truly works for them.

99%

of participants and providers we support say they feel more confident navigating the NDIS after working with us.

Before Disable Help, we didn’t know where to start or who to trust. They listened to what our son actually needed and helped us find a support worker who understands his routine, his culture and his sense of humour. For the first time, it feels like we have a team around us, not just a service.

Amelia

Mum of an NDIS participant

Before Disable Help, we didn’t know where to start or who to trust. They listened to what our son actually needed and helped us find a support worker who understands his routine, his culture and his sense of humour. For the first time, it feels like we have a team around us, not just a service.

Amelia

Mum of an NDIS participant

Before Disable Help, we didn’t know where to start or who to trust. They listened to what our son actually needed and helped us find a support worker who understands his routine, his culture and his sense of humour. For the first time, it feels like we have a team around us, not just a service.

Amelia

Mum of an NDIS participant

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